NEDBANK LESOTHO
JOB TITLE: BRANCH MANAGER
LOCATION : HLOTSE
To manage and lead staff in a branch to meet service and sales objectives whilst ensuring compliance to processes and procedures to prevent risk and ensuring alignment to the Financial and service objectives of the Business Unit.
Output Required:
– Ensure new and existing staff meet regulatory and legislative requirements by mitigating risk through enforcing adherence to the requirements and legislation compliance
– Improve processes and systems that will contribute to improved client service delivery by inviting suggestions and recommendations from branch staff
– Monitor branch productivity, improve efficiency and increase revenue by analysing the relevant reports and initiating connective action where appropriate.
– Manage performance of branch staff implementation performance agreements, ensuring a clear vision, goals and objectives agreed by staff and met
– Deliver optimum client service by identifying branch capacity needs and requirements, through considering business trends and by filling staff vacancies.
– Built collaborative relationships with stakeholders (e.g product pitches, clients/communities) through interaction at area/branch /community meetings, ceremonies, community events and by attending client education initiatives and by providing client services, delivering business and client relationship results.
Qualifications & Experience
- Minimum of Diploma in Finance or Business Management or Commercial Studies
- Relevant Commercial Degree (i.e B.Comm or related degree) highly preferred
- 2 years’ experience in a client facing retail sales environment and 2 years’ experience in people management
- Commercial banking will be an added advantage
Interested candidates should submit their applications and CVs to: [email protected]
NB: On subject line please reference “Branch Manager”
Deadline: 18th August 2022