The main purpose of the job is being responsible for the administration function within the sub-branch which includes Parts, Workshop admin, Finance, HR and other related administrative functions.
Reports to : This role will report to the Team Leader
Job Objectives
Debtors
- Record Keeping
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Latest information recorded
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Build and maintain customer databaseKeep records of all communications
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All documents filed and kept in accordance with Volvo directives and procedures
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Attention on Key Accounts – follow up on all queries
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Ensuring payments are receipted timeously
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Attend monthly debtors meeting
Human Resources
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All communication to be handed to staff
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Up to date with the status of each item and all relevant branch staff informed
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Recording of leave on the ESS system
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Assist with the Input overtime/leave on kronos
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Approve overtime print timecard
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Assist HRBP with ad hoc requests for the branch
Finance
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Assist to Generate orders for Suppliers
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Advise finance department of payments received
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Allocate receipts to cash accounts
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Ensure all payments received are filed accordingly
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Liaise with cashier-cash outstanding report to be balanced daily.
Aftermarket administration
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Ensure deposit slips and daily schedules balance and are forwarded to Head Office on daily basis
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Queries are promptly solved/referred to Head Office
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Ensure that all documentation are sent to Head Office with necessary authorizations
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Payment to be made immediately on any cash sales
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Ensure Aftermarket Manager approves any credits
Customer Focus
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Take action to resolve customer account queries
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Take action to meet customer needs
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Take action to address customer concerns
Education and Job Experience
- Matric or Grade 12
- An Administration Qualification is an added advantage
- Must have 3 years experience in Branch Administration
- Must be computer literate in Microsoft Office
Job Knowledge and Skills
- Must be have leadership
- Must have understanding of diverse cultures
- Must have good English communication and writing skills
- Must have basic figure and calculation skills
- Must have excellent telephone etiquette and customer skills
- Must be self-motivated and be able to work without direct supervision
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.
Apply here!