ALLIANCE INSURANCE
Position: BRANCH ADMINISTRATOR – MOHALE’S HOEK
JOB SUMMARY: KEY RESPONSIBILITY AREAS
• Accurate and effective administration of insurance policies throughout their life cycle.
• Encourage branch staff to make suggestions and proposals to enhance processes and systems that will lead to better customer service delivery.
• Monitor daily operations, particularly customer service, and make necessary adjustments.
• Ensure compliance with company and industry policies and procedures.
• Maintain fruitful relationships with customers and establish good relationships with new ones.
• Ensure that the branch’s current employees have the necessary skills to perform their regular duties.
• Ensure adherence to standards of service by branch staff continually seeking customer feedback and responding accordingly.
QUALIFICATIONS, EXPERIENCE & COMPETENCIES
• Degree in Business Management or related discipline
• Certificate of Proficiency in Long term Insurance
• Minimum 3–5 years’ experience in Client facing Sales or Administration
• At least 1 year of supervisory experience
• Computer literate
• Attention to detail
• Customer oriented
• Excellent organizational and leadership skills
Submit your application, which must include a motivation letter, CV, and relevant certifications to: [email protected] by 10th November 2023. Only short-listed candidates will be contacted.