Location: Remote – Global
This role is part organizational wizard, part community guru. As a social media manager you will help drive the strategic development and growth of GitHub’s main corporate social channels. This role isn’t just sharing a message but actively thinking about how to better help connect developers with all that’s happening in the community and at GitHub. Given that, this person needs to have an understanding and first-hand experience with social media strategy, analysis, channel management, and community management as well as knowledge about the software development industry, GitHub, and the open source community.
This person will be part of the corporate communications team but will work in one of the most cross-functional roles at the company, with teams including corporate marketing, developer relations, product marketing, product, engineering, support, and the broader communications organization. The work is highly visible, so will require experience working with executives and senior leadership, excellent communication skills, high levels of empathy, and expert abilities in collaborating and being nimble.
Requirements:
- Manage daily social media request pipeline
- Curate, draft, and post content to maintain daily editorial calendar
- Provide strategic insight on cross-functional campaigns
- Develop and implement programming that helps grow and strengthen our community of followers
- Be an advocate for the developer community
- Regularly track, monitor, and optimize performance of campaigns and accounts
Minimum Qualifications:
- 2+ years experience managing social media channels and working on creative and innovative social media campaigns for a high-profile brand or brands
- Enjoys and thrives in cross-functional and collaborative working environments
- Proven track record of running successful social media campaigns for large companies that drive impact on key business goals
- Demonstrated ability to deliver results in a fast-paced, entrepreneurial environment
- Exceptional interpersonal skills
- Experience working closely with executives and senior stakeholders
- Ability to be nimble, empathetic, and collaborative
- Demonstrated ability to work calmly and maintain good judgment in fast-paced, high-stress environments
- Ability to analyze data, identify trends, present key findings, and apply findings to future programs
- Strong organization and project management skills, and excellent attention to detail
- Ability to multi-task and juggle multiple projects
- Excellent written and verbal communication skills with strong editing abilities and attention to detail
- Familiarity with GitHub, understanding of the software development landscape, and background in working with open source communities and/or software developers a strong plus