About the Organization:
The Financial Clinic (“the Clinic”) is a national nonprofit organization that builds financial security for low-income Americans. The Clinic fulfills its mission through a suite of strategies that includes direct service, training and technical assistance for nonprofits, and research and policy solutions to effect systemic change. In 2015, the Clinic launched its cloud-based financial coaching platform and social enterprise, Change Machine, which enables nonprofit practitioners to embed financial security strategies into their existing program models and accelerate mission-level outcomes. To date, Change Machine has been used by 1,500 practitioners across 42 states to build the financial security of more than 59,000 Americans.
To expand low-to-moderate income consumer’s access to high quality financial products and technology, The Financial Clinic, with the support of an expert Partner Advisory Group, is building a Marketplace for fintech products and apps on Change Machine. The Marketplace will lower the barrier of entry for financial coaches using Change Machine to connect their customers to innovative, accessible, affordable, and trustworthy products.
The Financial Clinic has created a new position, Assistant Director of Fintech Partnerships, who will lead the design and creation of the Change Machine Marketplace. This position requires a project manager who is passionate about financial products and technology and is familiar with the financial security field. The Marketplace is an exciting initiative and is critical to support The FInancial Clinic’s vision of serving a million individuals by the end of 2020.
On a daily basis, the candidate will work with the Chief Business Development Officer to build strategic partnerships with field leaders and financial technology builders, support the design of the product and it’s recommendation functions, and analyze product usage including assessment and validation of the products featured on the Marketplace. This position works closely with multiple levels of the organization and he or she must be comfortable working with both The Financial Clinic’s C-suite and those of our partners and other external stakeholders.
An ideal Assistant Director of Fintech Partnerships candidate will have demonstrated project and partnership management experience. He or she will have experience in or familiarity with the financial technology field and will have a passion for working with low-to-moderate income individuals. As the Marketplace is moving from planning to implementation phases, he or she should also be agile and comfortable with ambiguity.
Key Responsibilities: Reporting to the Chief Business Development Officer, the Assistant Director of Fintech Partnershipswill be responsible for the following:
Strategic Partnership Development & Recruitment
- Research, recruit, and build partnerships with potential financial technology products and applications.
- Leverage the expertise of the Partner Advisory Group members to inform the Marketplace’s design, content, and strategic direction.
- Manage the agenda creation and logistics of quarterly Partner Advisory Group meetings.
- Develop partnerships with field leaders and intermediaries who are key to the Marketplace’s fit, growth, and/or scale.
- Support business development team to bring in large earned revenue partners that will help scale Marketplace usage.
Marketplace’s Content Development
- Finalize and create the assessment process for the Marketplace’s Seal of Inclusivity, or the Clinic’s standard and validation process for products featured on the Marketplace.
- Develop and implement training curricula and tools for financial coaches and managers, hosted on Change Machine, that will support them to recommend products in their coaching practice.
- Support the creation of a business model for the Marketplace to ensure long-term sustainability.
Implementation and Design of the Marketplace
- Working with the Change Machine technical development team, support the development of a minimum viable product (MVP) on Change Machine.
- Develop a prototype of the Marketplace algorithm that will recommend products through Change Machine.
- Pilot the Marketplace with a focus group of financial coaches and practitioners and lay the foundation for scaling the Marketplace.
- Create a process to gather feedback and improve the design of the Product.
Validation and Analysis of the Success of Marketplace
- Implement the vetting and validation process to bring the first set of products into the Marketplace.
- Develop metrics to measure product uptake, product usage, and whether or not products lead to increased financial security (validation)
- Develop a feedback/product ranking system for customers to provide relevant product feedback (i.e. like yelp or other feedback systems).
- Create process to off board product partners who do not meet validation process.
Requirements
Necessary Qualifications:
- 4-5 years of work experience, 2-4 years of financial technology or security field experience is preferred
- Bachelor’s degree is required, master’s degree in business, economics, or public policy is preferred.
- Excellent project management skills required.
- Previous history in successful partnership recruitment and management required.
- Enthusiasm for building new processes, tools, and platforms.
- Comfort with ambiguity.
- Excellent written and verbal communication skills.
- Experience with agile and iterative development preferred.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Self-starter with the ability to work independently but with the judgment to know when to seek guidance.
- Flexibility and adaptability to address concerns in a dynamic environment.
Benefits
Benefits:
This is an outstanding leadership opportunity for a motivated professional to join a fast-growing, highly respected organization. We are seeking an individual of outstanding quality with an eagerness to collaborate and the ability to deliver. The Clinic offers a competitive compensation package, including:
- Salary: Starts at $58,500, with a generous benefits package
- Excellent benefit package: includes medical, dental, life, 401(k), transportation subsidy and more
- Ample vacation time: four weeks of paid vacation accumulated during the year plus 12 federal holidays
- First Fridays: work from home every first Friday of the month
- Work-life balance: if the generous vacation time and First Fridays haven’t convinced you, let us assure you that we are serious about work-life balance.
- Fun work environment: we work out of a beautifully designed open workspace at Industry City in Sunset Park Brooklyn, that promotes team building and a fun tech work space. We schedule monthly socials to celebrate staff birthdays and have been known to throw surprise parties