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Area Manager – Mohale’s Hoek at WASCO

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Position: Area Manager – Mohale’s Hoek

Reports to: Regional Manager
Organization: Lesotho Water and Sewerage Company (WASCO)
Location: Mohale’s Hoek District Centre
Closing Date: 23 October 2025


Purpose of the Role

To provide leadership and oversight for the daily operations and maintenance of the Mohale’s Hoek District Centre, ensuring the reliable supply of safe drinking water, effective wastewater management, and operational efficiency that supports the financial sustainability of WASCO.


Key Responsibilities

  1. Oversee daily operations of water production, supply, and wastewater treatment
  2. Enforce WASCO’s operational standards and ensure compliance
  3. Conduct water quality tests and analyze operational data
  4. Optimize efficiency of pumping stations and reduce energy costs
  5. Maintain emergency standby capacity for treatment facilities
  6. Process new water and sewerage connection applications within set timelines
  7. Meet annual Non-Revenue Water (NRW) reduction targets
  8. Ensure calibration and functionality of production and customer meters
  9. Ensure accurate monthly meter readings and timely submission of walk route sheets
  10. Support debt collection strategies and timely disconnections
  11. Lead expansion and upgrade projects for water and wastewater systems
  12. Report on power consumption and align with production volumes
  13. Monitor project progress through all phases
  14. Engage in R&D to improve water and wastewater services
  15. Drive team performance and ensure safety compliance
  16. Collaborate on Annual Business Plan (ABP) and budget alignment
  17. Submit monthly operational reports to the Regional Manager
  18. Ensure compliance with service level agreements and customer satisfaction

Core Competencies

  • Effective Leadership & Management
  • Strong Communication Skills
  • Problem-Solving & Decision-Making
  • Results-Oriented
  • Team Collaboration & Motivation
  • Attention to Detail & Quality Control
  • Customer Focus
  • Adaptability & Resilience
  • Technical Expertise in Water Systems

Generic Competencies

  • Honesty, Integrity & Work Ethic
  • Customer Service Excellence
  • Citizen/Customer Orientation
  • IT Application Proficiency
  • Environmental Awareness

Minimum Qualifications & Experience

  • Diploma in Civil Engineering (or equivalent)
  • Bachelor’s Degree in Civil Engineering or related field (added advantage)
  • 3 years of relevant experience in civil engineering, water, or wastewater management
  • 2 years in a supervisory role with demonstrated leadership and operational oversight

Salary & Benefits

A competitive salary and benefits package will be offered to the successful candidate.


Application Procedure

  • Download the application form: https://www.wasco.co.ls/application-form/
  • Submit the completed form along with:
    • Detailed CV
    • Names of two referees
    • Certified copies of educational certificates and transcripts

WASCO is an equal opportunity employer. Women are strongly encouraged to apply.


Disclaimers

  • Late applications will not be considered
  • Only shortlisted candidates will be contacted
  • Interviews will be scheduled at the discretion of WASCO

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