Career Opportunity
Administration Officer – Butha-Buthe
Summary
Lehae Funeral Homes has a vacancy for the position of Administration Officer to coordinate and manage the administrative and customer service functions of the mortuary to ensure the efficient handling of deceased persons and support for bereaved families.
Key Responsibilities
- Serve as the first point of contact by professionally welcoming visitors, answering calls, and responding to client enquiries.
- Coordinate funeral arrangements, appointments, body collections, transportation, and related service logistics.
- Support bereaved families by providing guidance on services and assisting with required funeral documentation.
- Maintain accurate client records, bookings, correspondence, and administrative documentation.
- Manage financial administration, including billing, invoice processing, payment collection, and record keeping.
- Liaise with internal staff and service providers to ensure efficient operations and exceptional customer service delivery.
- Ensure a professional, organized, and welcoming environment while providing information on funeral services, packages, and pricing.
Behavioural & Technical Competencies
- Self-motivated
- Strong analytical and problem-solving skills
- Empathy and sensitivity
- Communication skills
- Negotiation skills
- Teamwork
- Decision making
- Record keeping and documentation
Required Qualification
- At least 2 years work experience in the funeral services field or related
- Diploma in Business Administration or equivalent
- Strong relationship management skills
- Client-facing work experience
How to Apply
Send an application which includes copies of relevant certification, CV and application letter to: [email protected]
Closing Date
On or around 24 September 2026.
Only short-listed candidates will be contacted in response to this advertisement.