Account Analyst


Job Purpose

  • Provide support to the Business Bankers in originating credit applications, servicing customers, attending to customer queries, providing credit administration support and identifying customer needs and refer accordingly.
  • To support the Team Leader and Business Bankers in meeting sales and service targets within their respective portfolios.

Key Responsibilities/Accountabilities

  • Contact customers, where necessary or refer to the applicable product owners to provide feedback or follow up on requirements from customers
  • Interact with customers to obtain and analyse financial material, (i.e., debtors lists, management accounts, cash flow budgets), in terms of agreed covenants (as required for portfolio management)
  • Cross-sell products and services re-actively and pass leads on to the Business Banker and Team Leader
  • Contribute to the achievement of sales budget.
  • To provide an overall administrative and credit management responsibility for BizDirect
  • Accurately and efficiently collates and checks collateral documentation and mandates for banking facilities
  • Support Business Banker and Team Leader to resolve customer queries where necessary
  • Monitors daily excesses to ensure that customer facilities are managed within the parameters set by Credit
  • Manages the credit limits (i.e. ensuring that limits are timeously renewed) (portfolio management)
  • Manages the timeous regularisation of facilities letters and conditions of approval
  • Ensures the timeous completion of all reviews and compliance with general banking credit policies and procedures
  • Ensure timeous disbursement of all new credit facilities

Minimum Qualification and Experience

  • CA, GA, Bcomm Accounting or any equivalent qualification.
  • 1-2 years banking experience.
  • Relationship Banking (Business Banking) experience will be an added advantage
  • Knowledge of Business banking credit process.
  • Knowledge of the banks’ products and services
  • Knowledge of credit principles.
  • Knowledge of the banks’ products and services

Knowledge/Technical Skills/Expertise

  1. Understanding of business economics and the current business economic environment
  2. Financial Acumen: 
  3. Good knowledge of Business Banking transactional administration processes and procedures
  4. Experience as a Business Assistant to gain exposure to lending principles and customer servicing
  5. Customer Understanding
  6. Product Knowledge
  7. Developing Relationships

Apply here!