Academic Admin Manager

99. Enrolments / applications

99. Graduations

99. Student systems

99. Records and reporting

99. Student Affairs & Retention

99. Assessments

**PURPOSE OF THE POSITION: **

This position will manage all Academic Administration and Student Experience areas at campus level. Staff management, process management and systems management are included in this portfolio. A team of staff will report into this post. This position also functions on an operational level.

**FUNCTIONS AND RESPONSIBILITIES: **

Due to nature and size of the organization, it is not possible to provide a complete list of responsibilities that will be all inclusive over time. Responsibilities may change from time to time and will be discussed with the incumbent.

The responsibilities of the Academic Admin Manager thus include, inter alia:

**1.** **Policies and procedures**

Implementation of applicable policies and procedures on campus level pertaining to:

• Access / entrance requirements
• Academic progression / planners and vetting
• Assessments
• Archiving and student records

**2.** **Assessment management and administration**

• Coordinate and oversee all assessment timetabling: test and examinations
• Invigilation timetables
• Venue allocation
• Seating list and plans
• Examination packs (scripts, invigilation reports, distribution and collection of scripts, signing lists)
• Coordination of moderation process between Exam Office and campus

**3.** **Marks and results administration**

• Oversee assessment mark capturing and responsible for mark verification during semester
• DP publication and verification
• Student queries
• Oversee exam mark capturing and responsible for exam mark verification
• Final mark publication
• Oversee student progress report distribution

**4.** **Timetable management and administration**

• Ensures student and lecturer timetables are done and classes resolved in line with student progression rules
• Test timetables / venue allocations and invigilation schedules and running
• Distribution of test timetables to lecturers and students

**5.** **Admissions policy and implementation**

• Qualification entrance requirements
• Academic exclusion (qualification duration time met)

**6.** **Processes and procedures relating to RPL applications**

• All applications in faculty to Registrar
• Student feedback on RPL applications
• Updating of AMS with credits

**7.** **Student Management System including data capturing and recordkeeping/archiving**

• Overseeing the updating of student details
• Overseeing the capturing of sick notes on system linking to deferred assessment lists
• Oversee the setting of class lists and communication of list to finance department
• Oversee follow up communication to sponsors / parents re at risk from attendance perspective

**8.** **Adherence to academic calendars**

• Manage communication and posting of calendars and timetables on myLMS system and
• Other relevant communication to students and parents/sponsors

**9.** **Certification and graduation administration**

• Applications
• Issuing/record keeping of certificates/degrees received by campus
• Graduation programme
• Manages graduation committee: coordination/planning and running of the graduation ceremony

**10.** **Bursaries and other financial assistance/applications to students**

• Finalise campus applications to bursary committee
• Feedback to students on applications/decisions

**11.** **Attendance monitoring and follow-up**

• Ensure attendance is taken and captured either on own system and or main frame
• Ensure finance receives updated attendance for class and assessments to ensure invoicing is done on time
• Ensure retention staff discusses attendance with students and sponsors to deliver on promise.

**12.** **Customer service and retention**

• Manage customer service and retention department
• Manage staff to implement action plans to improve student experience and retention

**13.** **Enrolment**

• Manages Academic Planners and Academic Vetting (link with meeting qualification requirements) process and completeness in time for enrolment
• Record keeping of all active students
• Collaboration with Academic Manager on roll over process

Pearson is committed to the principles of employment equity and in accordance with our Employment Equity goals and plan; preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act and subsequent amendments thereto.
**Qualifications**

**QUALIFICATIONS AND EXPERIENCE**

**Minimum qualification: **

Minimum of an undergraduate degree or other related qualification

**Minimum experience: **

Minimum of 3 years managerial and leadership role within an education administration environment

**COMPETENCIES**

**Functional expertise: **

• Knowledge of quality assurance policies, procedures and strategies in the institution
• Knowledge of the implementation of student management systems in the institution

**Technical/computer expertise: **

Fully computer literate with a working knowledge and skills in:

+ MS Word, Excel, PowerPoint

+ Windows applications

+ A good understanding of learning management systems (LMS) and academic management systems (AMS)

+ Google suite

#### Personal competencies:

• Planning, organising and project management skills
• Analytical ability (accuracy and detail orientation)
• Motivation, patience and tolerance
• Integrity and trust
• Problem solving skills
• Customer focus
• Strategic thinker

**Organizational competencies: **

• Collaboration with the relevant staff, both on campus and nationally
• Close relationship with the Logistics Lead
• Plan / Organise / implement / evaluate processes
• Improvement and evaluation of systems

**Primary Location: ** ZA-ZA-Pretoria

**Work Locations: ** ZA-Pretoria-Umgazi Bldg A & C Registration Division J.R, 22 Pretoria 0081

**Job: ** Learning Delivery

**Organization: ** Growth

**Employee Status: ** Regular Employee

**Job Type: ** Standard

**Shift: ** Day Job

**Job Posting: ** Sep 4, 2019

**Job Unposting: ** Sep 11, 2019

**Schedule: ** Full-time Regular

**Req ID: ** 1911823

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.