Country: Home Based
Duty Station: Home Based
Type: Full Time
Status: International Consultant
Organization: iMMAP Inc.
Opening Date: 16 October 2023
Closing Date: 15 November 2023
Contract Start: 01 December 2023
Contract End: 31 December 2024
Important Notice
Please do apply to this position, only if you are available to commence the assignment on 1 December 2023, if you are the selected candidate. This is a home based position, and you are expected to be located in a time zone that is +-4 hours in regards to Geneva, Switzerland.
Organization
iMMAP Inc. is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP Inc.’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes. Our expertise in data collection, analysis and presentation revolutionizes the decision-making process for our diverse, multi-sectoral partners who seek enhanced coordination and sustainable solutions through information management.
Objective
The Communications and Outreach Coordinator will be responsible for developing, implementing, and overseeing iMMAP Inc.’s global communication and outreach strategies. This includes managing a team of communication professionals, ensuring consistent and effective communication, promoting the organization’s mission, and enhancing its global presence.
Key Responsibilities
The Communication and Outreach Coordinator will report directly to the Director, Strategic Planning, Technology, and Innovation at iMMAP Inc. and will be responsible for increasing iMMAP Inc.’s internal and external communications, visibility and raise awareness of the organization’s mission statement, achievements and accomplishments. The Communications and Outreach Coordinator is responsible for developing and maintaining, developing and improving iMMAP Inc.’s communications and outreach activities in regards to the work that is done by iMMAP Inc.’s Country Offices, Regional Desks and HQ/Global Teams.
- Strategic Communication: Develop and implement a comprehensive communication strategy that aligns with iMMAP Inc.’s mission and objectives. Ensure the strategy encompasses both internal and external communication efforts.
- Team Management: Supervise and lead the iMMAP Inc. Global Communications Team, ensuring that team members are aligned with the organization’s goals and engaged in effective communication practices.
- Content Development: Oversee the creation of high-quality, engaging content for various channels, including social media, websites, newsletters, and reports.
- Media Relations: Manage media relations, including press releases, media outreach, and fostering relationships with journalists to enhance the organization’s visibility.
- Digital and Social Media: Maintain and enhance the organization’s online presence through social media channels and the website. Ensure a consistent and compelling digital brand image.
- Publications: Oversee the production of publications, reports, and promotional materials, ensuring they are professionally designed and reflect the organization’s messaging and branding.
- Events and Campaigns: Plan, coordinate, and execute communication campaigns, events, and webinars to promote iMMAP Inc.’s work and raise awareness.
- Brand Management: Protect and enhance the iMMAP Inc. brand by ensuring all communication materials and messages adhere to branding guidelines.
- Monitoring and Evaluation: Establish metrics and key performance indicators to measure the impact and effectiveness of communication efforts. Regularly report on progress to the Communications and Outreach Manager.
Overview of Duties
The Communications and Outreach Coordinator assumes the primary responsibility for planning, developing and implementing communications and outreach strategies to promote iMMAP Inc.s’ visibility and programmes.
- Management:
- S/he will Manage the annual G&A Communications budget.
- S/he Manage all G&A Communications personnel, including supervising directly the Communications and Outreach Manager at iMMAP Inc.
- S/he will plan, implement and evaluate organization-wide communications workshops when required.
- S/he will ensure quality control of all communication products before they are published
- Technical production and Coordination:
- S/he will develop and implement iMMAP Inc. Global Communications plans and strategies for internal and external stakeholders and tailored audiences.
- S/he will be coordinating and supporting country communication teams to ensure the delivery of coordinated, impactful messages and news packages to key audiences taking into account global and operational strategies and policies.
- S/he will seek innovative technology solutions to grow iMMAP Inc.’s social media footprint and outreach efforts.
- Internal Communications:
- S/he will be responsible for drafting internal policies and procedures related to communications and outreach.
- S/he shall safeguard iMMAP Inc. branding style and supervise its implementation in all country offices.
- S/he shall oversee the implementation and management of the Internal Communications Task Force and ensure its structured and timely implementation.
- External communications:
- S/he will maintain iMMAP Inc.’s external communications platforms updated: newsletters, website, social-media, one-pagers, project snapshots with information on projects and capabilities statements, including past performance.
- S/he will lead the development of yearly iMMAP Inc. annual reports.
- S/he will act as external global focal point for engaging with media stakeholders and will act as a moderator/facilitator for partnerships events, if and when required.
Qualifications and requirements
- Bachelor’s degree in Communications, Public Relations, Marketing, or related field (Master’s preferred).
- Minimum of 7 years of experience in communications, with at least 3 years in a supervisory or managerial role.
- Exceptional written and verbal communication skills in English (knowledge of other languages is a plus).
- Strong understanding of social media, digital marketing, and emerging communication trends.
- Experience in a global or international organization, preferably in the humanitarian or development sector.
- Strong project management skills.
- Ability to work under pressure and meet tight deadlines.
- Exceptional interpersonal and team management skills.
Guiding Principles
Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP Inc.’s policies, procedures, and values at all times and in all Countries.
iMMAP Inc. has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.
iMMAP Inc. is an Equal Opportunity Employer regardless of background.