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1. Background and Justification
UNICEF with the financial support from the European Union (EU) and European Civil Protection and Humanitarian Operations (ECHO) has been supporting the Ministry of Social Development (MoSD) and the Disaster Management Authority (DMA) to strengthen the social protection system, making it shock-responsive; and the Ministry of Local Government and Chieftainship tostrengthen public service delivery at decentralized level in Lesotho.
The Partnering Ministries of the Government of Lesotho and UNICEF have prepared a rolling work plan for 2019-2020, prioritizing six key interventions to implement that include: (i) expansion of National Information System for Social Assistance (NISSA) in urban areas; (ii) decentralization of NISSA MIS; (iii) development of a scalability framework; (iv) development of an integrated policy framework for shock-responsive social protection; (v) preparation of a method for regularly updating NISSA using local institutions; and (vi) supporting the Ministry of Local Government and Chieftainship (MoLGC) to expand Citizen Service Centres (CSC) in five new councils. UNICEF will recruit institutional consultants to implement the first five interventions. To ensure the quality of deliverables of institutional consultants through day to day oversight; effective coordination between the institutional consultants and partners and effective implementation of CSCs, UNICEF does not have inhouse additional technical human resources. Thus, to fill this gap, UNICEF wants to recruit an international individual contractor to monitor, coordinate and ensure the quality of the interventions that will be implemented by the institutional consultant; and to support the MoLGC to expand the CSC in five new councils. This TOR, thus, has been prepared to recruit an international individual Contractor.
2. Scope of Work
2.1 Goal and Objective:
Under the supervision of the Chief Social Policy, the contractor will support over 11.5 months theexpansion of NISSA, development of scalability and integrated frameworks, NISSA recertification methods; and expansion of Citizen Service Centresin Lesotho.
2.2 Provide details/reference to AWP areas covered:
The assignment for the consultancy will contribute to the achievement of outcome 3 of the rolling work plan that states by 2023, the GoL has an improved child and gender sensitive, and shock responsive social protection system.
2.3 Activities and Tasks: The contractor will perform the following specific functions.
Support the decentralization of NISSA IT structure to districts (updates, case management, payments, enrolment, report, etc.);
Support NISSA expansion to urban areas;
Support the development of a NISSA communications strategy;
Support institutional consultants for the development of a scalability framework; integrated policy framework for shock-responsive social protection; and methods/approaches for regularly updating NISSA;
Facilitate consultations between institutional consultants and Government partners;
Review inception, draft and final reports; and
Support the MoLGC to expand citizen service centres to 5 more additional Community Councils.
2.4 Work relationships:
The contractor will work under the supervision of the Chief of Social Policy in UNICEF. The contractor will work with staff members of the social policy section and other programme Sections; officials of FAO and WFP; and the relevant officials of the MoSD, MOLGC, DMA and other relevant sectoral Ministries and partners.
2.5 Activities /Outputs/Deliverables:
Review UNICEF social policy documents and guidelines and prepare an inception report
Facilitate decentralization of NISSA and MIS (updates, case management, payments, enrolments, reports, etc.)
Facilitate TA support to the expansion of NISSA and data collection;
ToRs, implementation report
Support finalization of NISSA methodologies for urban areas
ToRs, Implementation report
Support of NISSA (validation and monitoring)
Support the profiling of NISSA/Lesotho Social Protection system through publication for use by stakeholders nationally and internationally
Support development of NISSA communication strategy
Facilitate development of NISSA institutional arrangement and plan (following review)
Arrangement and Plan
Facilitate the development of Scalability framework
Scalability Framework report
Support development NISSA methodology for data updating through communities
NIISA updates Implementation report
Support the development of an integrated framework for Shock-Responsive social protection system
Support MoLGC expand Citizen Service Centres from 26 to 31 Community Councils
Support MoLGC training of staff and councillors in new CSCs and refresher training for old CSCs
Plan and Conduct Service Days
Field monitoring report
Develop of CSC monitoring and evaluation system/application
System application report
Conduct consultations for decentralized service delivery legislation
Design and launch a Child Development indicators portal
Child Development indicators report
1. Reporting Format: In the beginning of the assignment, the contractor and the supervisor will agree on bi-monthly deliverables based on the activities and deliverables under 2.5; and the contractor will prepare bi-monthly plans in the last week of every two months for the next two months, specifying key activities and deliverables. The contractor will be paid based on delivery of bi-monthly deliverables and submission of the report following the format below.
Name of the contractor
Name of the programme Section
Reporting months with specific dates
Planned intervention/ results as per the 2.5
Means of verification
Comments on achievement (lessons learned or challenges)
2.6 Payment schedule: Payment will be made upon successful delivery of the bi-monthly planned deliverables.
1st progress report against planned deliverables
2nd progress report against planned deliverables
3rd progress report against planned deliverables
4th progress report against planned deliverables
5th progress report against planned deliverables
6th progress report against planned deliverables
7th progress report against planned deliverables
8th progress report against planned deliverables
9th progress report against planned deliverables
10th progress report against planned deliverables10th
11th progress report against planned deliverables including the final consultancy report.
3. Desired profile
3.1 Education: Advanced University degree in Economic, Social Policy or related field;
3.2 Experience: At least five (5) years of progressively responsible professional work experience in design and implementation of social protection, social registries, cash transfers and decentralization process; and proven experience in working with Government, UN organizations, academia and research organizations;
3.3 Competencies: Good communication, working with people, drive for results, analytical skills and planning and organizing;
3.4 Language: Fluency in English
The selection of contractor will be governed by and subject to UNICEF General Terms and Conditions for individual contracts;
The contractor job is fulltime and office-based; he/she may require visiting districts for monitoring activities (12-15 visits);
The contractor will perform the work using own computer;
The contractor payment is a Lump Sum inclusive of international travel (a two-way economy airfare); consultancy fee, living allowance, and 12-15 local travels outside Maseru.
Entitlements and conditions of service are governed by UNICEF policies;
Contractor will not be entitled to leave, however, unpaid days off during the 11.5 months contract period will be discussed and agreed with supervisor;
As per UNICEF DFAM policy, payment is made against satisfactory completion of deliverables as of the approved workplan. No advance payment is allowed unless in exceptional circumstances against bank guarantee, subject to a maximum of 30 per cent of the total contract value in cases where advance purchases, for example for supplies or travel, may be necessary.
Inadequate commitment and support from the Ministry of Social Development and the Ministry of Local Government could result in delay in implementation of certain activities such as rollout of NISSA in urban areas and expansion of Citizen Service Centres respectively. Regular monitoring of implementation and liaison with concerned officials of the Ministry and involvement of UNICEF management in negotiation with policy level officials if situation arises.
How to Apply
Qualified candidates are requested to complete an application including profile to the respective advertisement on https://www.unicef.org/about/employ/?job=520677 Please indicate your ability, availability and financial proposal/quote to complete the terms of reference above.
Rates must include all expenses related to the assignment (e.g. consultancy fee, travel/flights, field trips, living allowance).
Applications submitted without a fee/ rate will not be considered.
If you have not been contacted within 2 months of the closing date, please accept that your application was unsuccessful. Regret emails will be sent only to shortlisted/contacted candidates.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Closing date: 12 April 2019