Service provider to Provide, Implement and Support an Omnichannel Customer Service Desk with Auto Ticketing and Well-Orchestrated Workflows Across Channels

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Bid Number:RFQ/OMNICHANNEL/2020/09/23
Bid Description:Appointment of a service provider to Provide, Implement and Support an Omnichannel Customer Service Desk with Auto Ticketing and Well-Orchestrated Workflows Across Channels for the period of three (3) years
Name of Institution: Sentech SOCSENTECH STP
Octave Road, Radiokop ext. 3,
Honeydew
Johannesburg
Place where goods, works or services are required:

Date Published:  23 SEPTEMBER 2020
Closing Date / Time: 09 OCTOBER 2020 @ 12PM
Enquiries:
Contact Person:NONKULULEKO MBANJWA

Email:[email protected]
Telephone number:n/a
FAX Number:n/a



Where bid documents can be obtained:
Website: e-portal
Physical Address:

Where bids should be delivered:
Physical Address: VIA EMAIL

Briefing Session
A compulsory / Optional briefing session will be held on:
Date: 30 SEPTEMBER 2020
Time:11 AM
Venue: VIA TEAMS ( RSVP BY THE 28TH OF SEPTEMBER 2020)

Special Conditions:

ALL BIDS MUST BE SUBMITTED VIA EMAIL


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