Travel Agent

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    Travel agents are responsible for helping members of the public select and organize their ideal holiday on a limited budget. Working as a travel agent offers a fast-paced, fun environment where budding sales stars can hone their abilities

     

    Employers of travel agents

    • Tour operators
    • Travel agencies

     

    Duties

    • promoting and marketing the business
    • dealing with customer queries and complaints
    • providing advice about visas or passports
    • recruiting, training and supervising staff
    • managing budgets
    • maintaining statistical and financial records
    • planning
    • selling holidays and insurance
    • meeting profit or sales targets
    • preparing promotional materials and displays

     

    Qualifications

    You don’t need any specific qualification, however, a degree in travel, tourism, languages, leisure, business studies or management may be at an advantage.

     

    Skills

    • Commercially aware
    • Good interpersonal skills
    • Numerical ability
    • Verbal communication skills
    • Good attention to detail
    • Well organized
    • Competent IT skills
    • Patience

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