Systems Analyst


    Systems analysts examine existing IT systems and write requirements for new ones.

    As a systems analyst, you will use computers and related systems to design new IT solutions, modify, enhance or adapt existing systems and integrate new features or improvements, all with the aim of improving business efficiency and productivity.

    You must have a high level of technical expertise and clear insights into current business practices.


    Employers of systems analysts

    • IT or software consultancy firms
    • Commercial and industrial organizations
    • Retailers
    • Service industries
    • Financial institutions



    • liaising extensively with external or internal clients;
    • analyzing clients’ existing systems and business models;
    • mapping and documenting interfaces between legacy and new systems;
    • understanding software development lifecycle;
    • translating client requirements into highly specified project briefs;
    • identifying options for potential solutions and assessing them for both technical and business suitability;
    • conducting requirements analysis and preparing specific proposals for modified or replacement systems;
    • developing solutions and related products;
    • producing project feasibility and costings reports;
    • presenting proposals to clients;
    • working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction;
    • ensuring that budgets are adhered to and deadlines are met;
    • drawing up, supervising and documenting testing schedules for complete systems;
    • overseeing implementation of a new system including data migration;
    • planning and working flexibly to deadlines;
    • supporting users on change control and system updates;
    • providing training and user manuals to users of a new system;
    • keeping up to date with technical and industry developments.



    To get a job as a systems analyst you usually need a degree in a technical or IT subject, or experience from a related role.

    If your degree is in a business-related subject, you’ll need to demonstrate interest in, and a clear understanding of technology and information management systems, preferably with evidence of relevant qualifications outside your degree studies.

    The following degree subjects are relevant:

    • business information systems;
    • business studies;
    • computer science/information technology;
    • electrical/electronic engineering;
    • information management systems;
    • mathematics;
    • science-based subjects.



    • broad knowledge of hardware, software and programming;
    • the ability to learn quickly;
    • the ability to contribute to a team effort;
    • a logical approach to problem solving;
    • good interpersonal and client-handling skills with the ability to manage expectations and explain technical detail;
    • business awareness;
    • a methodical, investigative and inquisitive mind;
    • presentation skills;
    • excellent oral and written communication skills;
    • planning and negotiating skills;
    • initiative and self-confidence;
    • an interest in the way organizational processes work.