Retail bankers are employed by major high street banks to undertake the strategic and day-to-day management of their branches.
You will help with the financial requirements of individuals and businesses and provide advice and financial services. This can include:
- assisting in the movement of money via payment mechanisms;
- authorising loans and overdraft facilities;
- setting up saving accounts and bonds.
- recruiting, training, supervising and appraising banking staff
- discussing the financial requirements of, and providing financial advice to clients
- assessing and reviewing financial circumstances
- processing payments and withdrawals
- authorising and evaluating overdrafts and loans
- developing a network of local business contacts
- promoting the bank’s services
- managing budgets and meeting targets
- maintaining statistical and financial records
- dealing with complaints
Although a specific subject is not required, particularly helpful degrees include:
- business studies;
If you don’t have a degree you may be able to join a bank in an entry-level customer service role and work up to management level through in-house management courses, some of which are fast-track programmes.
Increasingly, banks are looking to recruit people from their competitors, or even retailers from other industries.
- Good leadership skills
- Interpersonal skills
- IT skills
- Analytical skills
- Teamworking skills
- Numerical skills
- Verbal/written communication skills