IT Consultant

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    Information technology consultants advise on, plan, design and install information technology systems for their clients.

    An IT consultant works in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. They work to improve the structure and efficiency of IT systems in various organizations.

     

    Employers of IT Consultants

    Consultants find work in firms of management consultants, software and systems houses, and some large manufacturers of computing equipment or software and work in a range of sectors.

     

    Duties

    • meeting with clients to determine requirements;
    • working with clients to define the scope of a project;
    • planning timescales and the resources needed;
    • clarifying a client’s system specifications, understanding their work practices and the nature of their business;
    • traveling to customer sites;
    • liaising with staff at all levels of a client organization;
    • defining software, hardware and network requirements;
    • analyzing IT requirements within companies and giving independent and objective advice on the use of IT;
    • developing agreed solutions and implementing new systems;
    • presenting solutions in written or oral reports;
    • helping clients with change-management activities;
    • purchasing systems where appropriate;
    • designing, testing, installing and monitoring new systems;
    • preparing documentation and presenting progress reports to customers;
    • organizing training for users and other consultants;
    • being involved in sales and support, and where appropriate, maintaining contact with client organizations;
    • identifying potential clients and building and maintaining contacts.

     

    Qualifications

    You can enter IT consultancy work with any degree, but in particular the following subjects may be useful:

    • business studies;
    • computer science/software engineering;
    • electrical/electronic engineering;
    • information systems;
    • mathematics;
    • other science/engineering disciplines.

     

    Skills

    • leadership ability;
    • communication and interpersonal skills;
    • teamwork skills;
    • a logical approach to problem solving/analytical skills;
    • the ability to learn quickly;
    • confident decision making;
    • presentation skills;
    • excellent customer service skills;
    • good organizational skills to prioritize heavy workloads;
    • the ability to communicate technical information to non-IT clients and colleagues;
    • flexibility and adaptability;
    • time management skills.

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