Civil Service Administrator

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    Civil Service administrators make up a significant amount of government staff. They are responsible for most of the day-to-day management of the country. The Civil Service is made up of a large number of different departments, which implement government policies and deliver services to the public.

    Civil Service administrators may have direct dealings with individuals and have the chance to make a real difference to people’s lives. Other jobs could include:

    • managing staff
    • debating and negotiating ideas
    • writing reports
    • research
    • preparing policy proposals.

     

    Employers of Civil Service Administrators

    • Government ministries
    • Diplomatic service
    • Local government

     

    Duties

    • using excellent customer service skills to deal with service users, for example, other civil servants, members of the public or other organisations
    • interpreting and applying complex written information relating to policies and procedures
    • managing and working efficiently with resources, often on a limited budget
    • using communication skills, both oral and written, to explain complex information to colleagues and members of the public
    • achieving and delivering results within deadlines
    • working quickly under pressure, often according to complex rules and procedures
    • producing high-quality materials and reports
    • helping to formulate and implement policies
    • researching and carrying out analysis relating to particular areas of economic or political interest
    • providing evidence, based on research, and delivering findings to senior staff members, which may eventually feed into future policy work
    • taking an impartial interest in economic and political issues.

     

    Qualifications

    This area of work is generally open to all graduates. In particular, the following degrees may improve your chances of entry to some roles:

    • business administration
    • business studies
    • economics
    • humanities.

     

    Skills

    • strong organizational skills
    • a responsible attitude and the ability to work on your own initiative
    • the ability to understand complex information
    • excellent oral and written communication skills to convey complex ideas and information in an accessible way
    • commitment to self-development
    • resource management skills.

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