Director: Health Strategic Information at PIH Lesotho



Position Title:  Health Strategic Information Director 
Reports to: Executive Director, PIH Lesotho 
Location:          Lesotho

Health Strategic Information (SI) department is responsible for Monitoring and Evaluation (M&E), Quality Implementation (QI) and Medical Informatics.  It produces information and knowledge that guides policy and strategy development, planning, resource allocation, program implementation and management and quality health care service deliveries.

Team Leadership

  • Lead the development of M&E, QA and EMR strategic planning and budgeting
  • Oversee monitoring of all PIH Lesotho programs’ data collection, analysis, reporting and dissemination in coordination with relevant program managers
  • Lead the preparation M&E plans for all programs
  • Liaise closely with PIH Lesotho clinical team leaders, Community Health team leaders and Boston MEQ team
  • Represent the team at senior PIH meetings, high-level meetings with external partners, the MOH and conferences
  • Develop and maintain positive relationships with key counterparts in partner organizations, including government agencies, non-profit organizations and community leaders
  • Manage and facilitate the professional development of a growing team

Data Analysis & Utilization

  • Develop specific tools to facilitate improvement of data quality and increased data utilization at the facility level
  • Fabricate specific data collection protocols that ensure accountability and a robust stream of information to decision-makers and key stakeholders
  • Ensure system for conducting quality monitoring and improvement activities
  • Assist in the development of M&E, QA and EMR sections of grant proposals and donor reports
  • Collaborate with cross-disciplinary teams to undertake process and impact evaluations of PIH programs in order to assess project performance against program objectives, logic models and targets
  • Lead and manage the uses of Electronic Medical Record (EMR), DHIS2, CommCare and other eHealth platforms
  • Lead interpretation and communication of sensitive M and E analyses to leadership for strategic decision-making
  • Support different PIH-Lesotho departments in priority settings for researches and for the of researches.
  • Encourage data-driven decision-making at local and national levels
  • Ensure the timely dissemination of results and conclusions from monitoring, evaluation and quality improvement activities, both within PIH and to other partners and stakeholders
  • Evaluates and implements new technology to improve maintenance, handling and retention of medical records and digital health platform
  • Assists MOH in developing the strategic direction for managing the implementation of online patient information systems, planning for future system expansion, and enhancing system access and utilization.
  • Performs other duties as assigned


  • Master’s Degree in Public Health, epidemiology or related field
  • Minimum 8 years’ professional experience in monitoring and evaluation
  • Personnel management experience
  • Demonstrable experience in research and program evaluation
  • Experience with developing training materials, conducting workshops and other capacity building activities
  • Ability to mentor and manage individuals with diverse educational and cultural backgrounds
  • Strong written and spoken English skills and ability to communicate clearly with a variety of stakeholders
  • Ability to prioritize multiple tasks, work under pressure, and meet deadlines
  • Experience with operational research and peer-reviewed publication preferred
  • Work experience in resource-limited settings and/or rural areas
  • Willingness to live in Lesotho full-time is required
  • Willingness to travel to remote sites regularly

Apply here!