Head: Operations Support Division at LRA


The Lesotho Revenue Authority (LRA) was established by an Act of Parliament in 2001 and became operational in 2003 under the Ministry of Finance. The Lesotho Revenue Authority has a 5 year Corporate Strategy in place for 2018 – 2023 themed “Rea Aha – We are building”. The Guiding Policy for the Strategy is “Building a Service Culture through Collaborative Leadership”. Through this strategy, the Authority will be building strategic assets in five (5) sources of capital: Spiritual; Social; Human; Innovation and Financial.

Visit our Website: www.lra.org.ls for more information.

Signium Africa has been retained to advise on the following key appointments. The positions are based in Maseru, Lesotho. It is the Authority’s aim to recruit Lesotho Nationals for these roles.

Head:  Operations  Support  Division

Purpose  of  Position:

Reporting  to  the  Commissioner  General,  the  incumbent  will  be  responsible  for  providing  strategic direction  to  the  Operations  Support  Division  which  manages  the  Heads  of  the  following  functions:
Records  Management;  Information  and  Technology;  Anti-smuggling;  Education;  Investigations  and Technical  Advisory  Services,  ensuring  primary  support  to  Lesotho  Revenue  Authority’s  core  processes  in  order  to  make  it  easy  and  attractive  in  delivering  value  to  the  external  and  internal  clients.

Key  performance  areas:

•  Strategic  Management:  •  Exercise  delegated  legal  powers  in  implementation  of  Revenue Laws,  and  advise  Commissioner  General  •  Participate  in  and  contribute  to  the  development  and execution  of  the  LRA  strategy  and  identify,  measure  and  mitigate  strategic  risks  that  may  impact on  Divisional  plans  •  Lead  the  process  of  developing  and  implementing  annual  Divisional  Plans to  ensure  alignment  and  coordination  with  the  strategic  direction  taken  by  the  entire  organisation

•  Maintain  collaborative  leadership  within  the  Division  towards  achievement  of  staff  engagement, motivation  and  organisational  priority  initiatives  •  Develop  a  full  understanding  of,  and  therefore lead  the  Division  in,  the  4DX  (Four  Disciplines  of  Execution)  framework  in  order  to  ensure  effective execution  of  strategic  priorities.

•  Support  Services:  •  Develop  policies  and  strategies  that  support  LRA  end  to  end  processes

•  Design  interventions  that  ensure  a  responsive  and  efficient  support  services  to  internal  clients.

•  Leadership  &  Management:  •  Oversee  operations  of  the  Operations  Support  Division  and  the development,  implementation,  performance  monitoring  and  evaluation  of  Divisional  strategies, plans  and  procedures  for  effectiveness  and  efficiency  of  all  functions  •  Define  objectives  for  the achievement  of  Divisional  goals,  and  ensure  commitment  and  accountability  for  agreed  results

•  Mentor  and  coach  direct  reports  through  setting  performance  targets,  giving  feedback  and confronting  limitations  in  performance  and  take  measures  to  develop  talent  •  Identify,  plan  for  and
drive  change  in  the  Division  in  alignment  with  change  management  framework  of  the  organisation

•  Communicate  Divisional  strategies  and  collaborate  with  external   stakeholders  for  exchange  of information  and  soliciting  support  for  implementation  of  initiatives  •  Uphold  the  core  values  of  the LRA  within  the  Division  in  order  to  create  a  value  driven  culture  •  Oversee  the  presentation  of accountability  reports  and  proposals  for  better  management  of  LRA  finances  to  the  Finance  and Audit  Committee  of  the  Board.

•  Policies,  Systems  and  Controls:  •  Participate  in  and  contribute  to  preparation  of  tax  and customs  policy  proposals  that  support  the  fiscal  strategies  of  the  Government  of  Lesotho

•  Develop  efficient  systems  and  procedures  to  monitor  Divisional  performance  indicators  in  all  areas and  take  timely  corrective  measures  in  order  to  ensure  effectiveness  of  the  Division  •  Identify  areas which  require  policy  development  and  lead  the  process  of  development  of  operational  policies, procedures  and  frameworks.

•   Reporting:  •   Produce   Divisional   reports  on   implementation   of  Divisional   initiatives  for accountability  and  performance  monitoring  •  Develop  reporting  standards  to  ensure  uniformity  and consistency  in  reporting.

Key  requirements:  •  Master’s  degree  in  Economics  /  Financial  Management  /  Taxation  /  Law  / Information  Technology  /  MBA  or  equivalent  with  7  years’  relevant  work  experience,  5  of  which  must be  at  senior  management  level  and/or  a  degree  in  Economics  /  Financial  Management  /  Business Administration  /  Taxation  /  Law  /  Information  Technology  or  equivalent  with  10  years’  relevant  work experience,  7  of  which  must  be  at  senior  management  level  •  Ability  to  be  an  enabler  across  multiple core  functions  •  An  understanding  of  the  revenue  collection  enablers  is  an  advantage.

Please  quote  Ref.  No.:  LRA  004  in  all  correspondence.

If you are a suitable candidate who can make a difference to this dynamic organisation, please e-mail a detailed CV to Sewela Sekhitla at [email protected] quoting the relevant reference number, on or before close of business on Friday, 26 April 2019. Late applications cannot be considered. Only shortlisted candidates will be contacted. Enquiries may be directed to Auguste (Gusti) Coetzer on +27 11 771 4800.